The Orca System

Here at Orca, we do things a little different; we use what we call the Orca system. You purchase a set of hours, and your virtual assistant will pull from those hours while they perform your tasks.

No Commitment

No contracts
No Extra fees
No hidden fees

When you use up all the hours in your set, you can purchase the same set and keep going; you can buy a different set or take a break. There are no contracts here at Orca, so you aren't locked in.

Hours good for 3 months

Your dedicated virtual assistant will pull from the hours in your set while they perform your tasks.

Buy and use the hours when you need them. The hours in your set are good for 3 months, so use them as fast or as slow as you want; there’s no rush to use them by the end of the month.

Money Back Guarantee

60-days to get your money back on all your unused hours.

If you find that a VA isn't right for you or just isn't working the way you wanted, we have you covered with our 60-day money-back guarantee; we will refund the unused hours in your set up to 60-days

Delegating Tasks

You will work directly with your account manager and dedicated virtual assistant. You can assign tasks via email, phone call, text, online chat or a project management system. If you have a project management software you like, we will integrate with your system to make assigning tasks as seamless as possible.

We supply a Basecamp account that will allow you to keep all your tasks and communication in one place, and with the Basecamp mobile app you can stay connected and get work done on the go. Get your free Basecamp project with every hours purchase.

  • Delegate tasks to your dedicated account manager or directly to your dedicated virtual assistant

  • Use Basecamp to stay organized and connected

  • Communicate via: phone, text, Skype, email, Basecamp, and more

  • Select a time for your welcome call

  • Email inviting you to set up your Orca basecamp project

  • Welcome call with your dedicated account manager

  • Start assigning tasks


When you buy an Orca set of hours, you are on your way to the work/life balance you have been dreaming of. Here’s what to expect once you purchase a bucket.

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