Terms of Service

Last updated: March 2026

These Terms of Service (“Terms”) govern your use of the Orca platform at orcarw.com (the “Platform”), operated by Leon Fiedler Enterprises LLC (“Orca,” “we,” “us,” or “our”). By accessing or using the Platform, you agree to be bound by these Terms.

1. About the Platform

Orca is a marketplace that connects independent virtual assistants (“VAs”) with entrepreneurs, founders, and businesses (“Clients”). We provide the technology and tools to facilitate these connections. Orca is not a party to any agreement between a VA and a Client.

2. Eligibility

You must be at least 16 years old to use the Platform. By creating an account, you represent that you meet this requirement and that the information you provide is accurate.

3. Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You agree to provide accurate and current information when creating your account and to update it as necessary.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. VA Profiles

VAs may create profiles describing their skills, availability, working region, primary language, and rates. You are solely responsible for the accuracy of your profile information. Orca does not verify or endorse the qualifications of any VA.

5. Payments

Payments between Clients and VAs are facilitated through the Platform using third-party payment processors. By using the payment features, you agree to the terms of the applicable payment processor.

  • Orca may charge service fees for use of the Platform. Any applicable fees will be disclosed before you complete a transaction.
  • VAs are responsible for their own tax obligations related to income earned through the Platform.
  • Clients are responsible for paying for services as agreed with VAs.

6. Conduct

When using the Platform, you agree not to:

  • Provide false or misleading information.
  • Use the Platform for any illegal or unauthorized purpose.
  • Harass, abuse, or harm other users.
  • Interfere with or disrupt the Platform or its infrastructure.
  • Scrape, crawl, or use automated means to access the Platform without permission.
  • Attempt to circumvent Platform fees or payment systems.

7. Intellectual Property

The Platform, including its design, code, and content (excluding user-generated content), is owned by Orca and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Platform without our written permission.

You retain ownership of content you upload to the Platform, but grant Orca a non-exclusive license to display it in connection with the Platform’s operation.

8. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied. Orca does not guarantee the quality, reliability, or availability of any VA’s services.

9. Limitation of Liability

To the maximum extent permitted by law, Orca shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Our total liability for any claim related to the Platform shall not exceed the fees you paid to Orca in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Orca and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

11. Termination

You may close your account at any time. Orca may suspend or terminate your access to the Platform at any time for any reason, including violation of these Terms. Upon termination, your right to use the Platform ceases immediately.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised “Last updated” date. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact us at: [email protected]